2. Types of Cookies We Use
Essential
Always onRequired for IQRA LMS to function — authentication, session management, security, language preference. The platform cannot work without these.
access_tokenrefresh_tokenNEXT_LOCALEcsrf_tokenFunctional
OptionalRemember your preferences and settings — dark mode, video player quality, recently viewed courses. Improve your experience but not strictly necessary.
themepreferred_qualityrecently_viewedAnalytics
OptionalHelp us understand how you use IQRA so we can improve. Aggregate, anonymized data — page views, feature usage, performance metrics.
_ga (Google Analytics)_hjid (Hotjar)sentry_sessionMarketing
OptionalAllow us to show you relevant ads on other websites and measure campaign effectiveness. Disabled by default; only set with your consent.
_fbp (Meta Pixel)_gcl_au (Google Ads)3. Third-Party Cookies
Some cookies are set by third-party services we use:
- Google Analytics — anonymized usage analytics.
- Sentry — error tracking and crash reporting.
- SSLCommerz / Stripe — payment processing (set during checkout only).
- Meta Pixel / Google Ads — advertising and remarketing (with consent only).
- Hotjar — heatmaps and user session replays (anonymized).
- Intercom / Crisp — customer support chat widgets.
These third parties have their own privacy and cookie policies. We recommend reviewing them if you're concerned about specific services.
4. Managing Cookies
You have full control over non-essential cookies:
- The cookie banner appears on your first visit — choose Accept all, Reject non-essential, or Customize.
- You can change preferences anytime via the Privacy Settings link in the cookie banner or footer.
- Disabling Essential cookies will break login, checkout, and other core features.
5. Browser Controls
Most browsers let you block or delete cookies. Find instructions for your browser:
6. Changes to This Policy
We may update this Cookie Policy from time to time as our services and the cookies we use evolve. The "Last updated" date at the top will reflect the latest revision. Significant changes will be announced in-product or via email.
7. Contact
Questions about cookies or this policy?